Rethink processes for scale and agility. We redesign workflows to be more customer-centric, tech-enabled, and efficient. IBU transforms core business processes through digital technologies and process re-engineering, enhancing agility, efficiency, and customer experience.

Why Choose IBU?

Combination of operational consulting and tech deployment ensures measurable ROI.Reimagine your processes with IBU’s transformation expertise — contact us.

Key Offerings

End-to-End Process Mapping

IBU conducts comprehensive process mapping to visualize workflows, identify bottlenecks, and uncover improvement opportunities. This foundational step drives clarity and alignment across functions.

Lean Six Sigma & Process Reengineering

IBU applies Lean Six Sigma methodologies and process reengineering to eliminate waste, reduce variability, and boost efficiency. Our data-driven approach delivers measurable operational improvements.

Automation-Led Process Improvement

IBU integrates automation technologies to accelerate process improvements, reduce manual effort, and increase accuracy. We combine process expertise with intelligent automation for maximum impact.

KPI and SLA Design

IBU designs actionable KPIs and SLAs that align operational performance with business objectives. Our frameworks enable transparent monitoring, accountability, and continuous improvement.

Use Cases

Omnichannel Customer Experience

Redesigned customer service processes for a retail bank, integrating digital channels and reducing issue resolution time by 50%.

Procure-to-Pay Automation

Transformed procurement processes for a manufacturing company, cutting cycle times by 40% and improving supplier relationships.

Agile Finance Transformation

Helped a global enterprise adopt agile finance practices, reducing monthly close cycles from 15 to 5 days.

Ready to innovate at quantum speed?

Contact IBU today to explore tailored cloud and quantum solutions for your business.