Privacy Policy
1. Introduction
IBU Group (“we“, “our“, “us“) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.ibugroup.co.uk], engage with our digital platforms, or utilize our services. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
Information you voluntarily provide through forms, signups, or direct communication:
- Full name, job title, company name
- Contact details: email address, phone number, postal address
- Billing and financial details (where applicable)
- Information provided in resumes, cover letters, or applications (for job seekers or partners)
- Communication preferences and feedback
2.2 Usage and Technical Information
Collected automatically when you use our website or services:
- IP address and geolocation
- Browser type and version
- Device information (e.g., operating system, model, screen size)
- Pages visited, time spent, clicks, and navigation patterns
- Referring and exit URLs
- Log files and error reports
2.3 Cookies and Tracking Technologies
We use cookies, pixels, beacons, and similar tools to enhance user experience. These may include:
- Essential cookies: Required for basic functionality
- Analytics cookies: Track usage and performance (e.g., Google Analytics)
- Advertising cookies: Used for marketing personalization and retargeting
For more details, see Section 7 (Cookies Policy).
3. How We Use Your Information
We use your information to:
- Deliver and maintain our services and platform
- Respond to inquiries and customer service requests
- Process transactions, payments, or partnership agreements
- Personalize and improve website experience
- Send updates, newsletters, and promotional communications (if consented)
- Conduct research, reporting, and service enhancements
- Detect and prevent fraud, misuse, or security threats
- Comply with applicable laws, regulations, or legal processes
4. Legal Basis for Processing (For EU/EEA Users)
Our processing of personal data is grounded in:
- Consent: When you opt in to marketing or submit information voluntarily
- Contractual necessity: When processing is required to fulfill agreements
- Legal obligation: When required by applicable law
- Legitimate interests: Such as improving services, securing our platform, and conducting business operations
5. Information Sharing and Disclosure
We do not sell your personal data. However, we may share your information under the following circumstances:
- Service Providers & Partners: Third parties that support our business operations (e.g., cloud hosting, analytics, payment processors). These entities are contractually bound to safeguard your data.
- Legal & Regulatory Authorities: If required to comply with legal obligations or defend legal claims.
- Business Transfers: In the event of a merger, acquisition, reorganization, or asset sale, your data may be part of the transferred assets.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
- Encryption (SSL/TLS)
- Access control and authentication protocols
- Regular monitoring and vulnerability assessments
- Secure data storage and transmission practices
Despite our efforts, no system is completely immune to breaches. You share your information at your own risk.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. Categories include:
- Strictly Necessary Cookies – enable core functions like page navigation and access to secure areas
- Performance & Analytics Cookies – help us understand site usage and improve performance
- Functional Cookies – remember preferences like language or location
- Marketing Cookies – deliver relevant advertisements or track engagement across platforms
You may control or disable cookies via your browser settings. Blocking certain cookies may impact website functionality.
8. International Data Transfers
We may transfer your personal data to countries outside your country of residence, including jurisdictions that may not have the same level of data protection. In such cases, we ensure:
- Standard contractual clauses or equivalent safeguards are in place
- Transfers comply with relevant data protection laws, including GDPR, where applicable
9. Data Retention
We retain your data only as long as necessary to:
- Provide services and fulfill contracts
- Meet legal, regulatory, and tax obligations
- Resolve disputes and enforce our agreements
Retention periods vary depending on the type and context of data collected.
10. Your Data Protection Rights
Depending on your location, you may have rights including:
- Access – to obtain a copy of your personal data
- Correction – to rectify incomplete or inaccurate data
- Erasure – to request deletion under certain conditions
- Restriction – to limit processing of your data
- Portability – to receive your data in a structured format
- Objection – to data processing based on legitimate interests or marketing
- Withdraw Consent – at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@ibugroup.co.uk
11. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, contact us for removal.
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. When we do, we will:
- Update the “Effective Date” at the top
- Notify users through our website or via email if material changes are made
You are encouraged to review this policy periodically for updates.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data handling practices, please contact:
Privacy Officer
Email: privacy@ibugroup.co.uk